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Position: Ombuds (FR/EN speaking)
Institution: University of Luxembourg
Location: Luxembourg City, Luxembourg
Duties: Provide on-site Ombuds services to the full University community; Collaborate with the existing Ombuds to facilitate conflict prevention and informal resolution; Conduct confidential consultations and provide guidance to individuals seeking assistance; Advise in educating and informing stakeholders about University policies, procedures, and ethical standards; Promote open communication within the University community; Promote administrative fairness and equity; Participate in the analysis of systemic issues, trends, and data related to conflicts, and provide policy and procedure recommendations for improvement in order to prevent; Facilitate workshops and training programs on conflict resolution and ethical practices
Requirements: Master's degree in a relevant field (e.g. mediation, conflict studies, ethics, public policy, public administration, higher education administration, psychology…); Substantial experience in conflict resolution (e.g. mediation, conflict coaching, restorative practices, non-violent communication, or a related field), preferably in a European university Ombuds office or similar environment; Experience in effectively handling complex cases, along with proficient management of related documentation and reporting
   
Text: Ombuds (FR/EN speaking) Provide on-site Ombuds services to the full University community; Collaborate with the existing Ombuds to facilitate conflict prevention and informal resolution; Conduct confidential consultations and provide guidance to individuals seeking assistance; Advise in educating and informing stakeholders about University policies, procedures, and ethical standards; Promote open communication within the University community; Promote administrative fairness and equity; Participate in the analysis of systemic issues, trends, and data related to conflicts, and provide policy and procedure recommendations for improvement in order to prevent; Facilitate workshops and training programs on conflict resolution and ethical practices Master's degree in a relevant field (e.g. mediation, conflict studies, ethics, public policy, public administration, higher education administration, psychology…); Substantial experience in conflict resolution (e.g. mediation, conflict coaching, restorative practices, non-violent communication, or a related field), preferably in a European university Ombuds office or similar environment; Experience in effectively handling complex cases, along with proficient management of related documentation and reporting
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