Visit www.acad.jobs with all Jobs for Academics!
                
Position: Digital Products & Programs Manager
Institution: American International Group, Inc.
Location: Hong Kong
Duties: Identify, prospect and acquire partners through disciplined consultative sales process; Assist in managing high complexity programs which involves cross-functional collaboration and multi-line business development across regions/countries; Manage end-to-end execution of deliverables and achievement of milestones; Formally target and prioritize prospective partners: retail banking, cards, MNOs, utilities, telcos, retailing and marketplace platforms, gig economy operators; Use flexible methods to surface customer needs and posit value propositions; Organize joint customer workshops with prospective partners; Coordinate with internal and external resources to design and prototype customer solutions; Assist in the partner agreements negotiation process; First contact point of established global partnerships and programs and ensure solid long-term relationship with partners and clients
Requirements: Minimum 5 years work experience in Personal Insurance with strong understanding of digital product and program management; Prior experience in InsurTech/FinTech companies in the international markets highly desirable; Successful examples of design and launch of digital insurance products (ideally A&H) with large user base and understanding of product lifecycle; Strong experience with user experience strategy and design; In-depth knowledge of agile methodology for product development; Strong analytical and synthesis skills, including the ability to absorb large amounts of internal and external data and translate into actionable information to make effective business decisions
   
Text: We may use cookies on this site for some functionality to work properly. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to decline cookies. For more information, please read our cookie policy. Skip to main content Digital Products & Programs Manager Hong Kong Functional Area: SM - Sales & Marketing Estimated Travel Percentage (%): No Travel Relocation Provided: No AIG International Limited Science AIG Science group has the mission of reinventing the business of insurance. We turn innovative ideas into real business solutions through defining and designing business architecture, processes and systems that will improve the user experiences and productivity of millions of customers, brokers, and employees. Our team captures fresh ideas and turns them into solutions collaborating with other innovation teams in AIG and external partners. We work on current and cutting-edge technologies (e.g. Digital and robotic technologies) to develop the best solutions. We build and incubate prototypes approving those that make business sense for scaling and expansion across the organization. We work to make AIG a best-in-class risk management partner. We are a team of high-performers from all backgrounds including physicists, economists, computer scientists, mathematicians, biostatisticians, computational linguists, psychologists, consulting, data science, business, working on insurance technology and innovation and are looking to expand our team. Leader (Grade 21 -23) As a Leader, you are respected for your deep technical expertise and/or ability to oversee programs and processes. You balance the needs of multiple stakeholders, making sound decisions using data, analysis, experience, and judgment, along with a risk mindset. Ultimately, you take ownership for key outcomes. Overview AIG intends to build integrated solutions for our customers and partners, and to participate in the digital economy. We seek a digital product and program manager with a deep understanding and broad practical experience in innovative end-to-end digital enablement inclusive of: digital partnership development, digital program management, digital product design and optimization. Reporting to the Global Head of A&H Digital Product, this role will assist in driving top and bottom line growth by delivering digital experience and engagement practices across a full range of products, services and partner relationships that drive sales and build a sustainable customer base. The Global Digital Product and Program Manager will require experience in direct customer acquisition and engagement strategies and execution across a range of traditional and new technologies including but not limited to: social media services, content hubs, integrated digital partnerships and market leading customer experiences. She or he will be skilled in stakeholder management, the direction of cross-functional teams, and the development and maintenance of partner relationships in a challenging environment. She or he will assist in managing high complexity programs and working with internal stakeholders, Technology and Operations teams, strategic external partners and vendors to manage and optimize target business outcomes from inception through to launch. The focus of this role will be on sales from global partner and proprietary digital platforms and associated sites. The emphasis will be on A&H products, but coverage from other lines of business can be considered to create compelling customer propositions. Key metrics will include gross written premium and the number of partners, programs and partners launched. Job Responsibilities Identify, prospect and acquire partners through disciplined consultative sales process Assist in managing high complexity programs which involves cross-functional collaboration and multi-line business development across regions/countries Manage end-to-end execution of deliverables and achievement of milestones Formally target and prioritize prospective partners: retail banking, cards, MNOs, utilities, telcos, retailing and marketplace platforms, gig economy operators Use flexible methods to surface customer needs and posit value propositions Organize joint customer workshops with prospective partners Coordinate with internal and external resources to design and prototype customer solutions Assist in the partner agreements negotiation process First contact point of established global partnerships and programs and ensure solid long-term relationship with partners and clients Design, build and revise digital products - a combination of coverage, service, process and front-end user experience-- to drive purchase and retention Coordinate across functional teams in various global digital programs: underwriter/actuary, analytics, UX/UI design, Tech team, Legacy IT Drive agile product development with aim to launch and learn from MVPs Simplify products with insurance experts to improve customer experience Decompose products to more easily fit into partner businesses and customer journeys Invent features to drive customer understanding and purchase (eg coverage calculator, what-if models) Work with agile and legacy IT teams to build and deploy product Meet financial and operating targets Gross written premium Partner pipeline and deals executed Work with general and LOB management to plan and execute business Strategy: channel, partners, product Budgets and staffing Product development Partner development targets and activity Job Requirements Minimum 5 years work experience in Personal Insurance with strong understanding of digital product and program management Prior experience in InsurTech/FinTech companies in the international markets highly desirable Successful examples of design and launch of digital insurance products (ideally A&H) with large user base and understanding of product lifecycle Strong experience with user experience strategy and design In-depth knowledge of agile methodology for product development Strong analytical and synthesis skills, including the ability to absorb large amounts of internal and external data and translate into actionable information to make effective business decisions Strong interpersonal and communication skills. Capable of building consensus at all levels of the organization and establishing good relationship with external stakeholders such as digital partners, vendors and reinsurers. Pushes the organization to constantly improve, shows opportunities, and stimulates out-of-the- box thinking Highly organized and capable of managing and track multiple projects at one time Strong problem-solving skills and willingness to roll up one's sleeves to get the job done Excellent collaboration and stakeholder management skills It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. At AIG, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives. Posted 13 Days Ago Full time JR2004241 About Us American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement products solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security. AIG common stock is listed on the New York Stock Exchange. Join our Talent Network . Additional information about AIG can be found at www.aig.com | YouTube | Twitter | LinkedIn. These references with additional information about AIG have been provided as a convenience, and the information contained on such websites is not incorporated by reference into this press release.. AIG is the marketing name for the worldwide property-casualty, life and retirement, and general insurance operations of American International Group, Inc. For additional information, please visit our website at www.aig.com. All products and services are written or provided by subsidiaries or affiliates of American International Group, Inc. Products or services may not be available in all countries and jurisdictions, and coverage is subject to underwriting requirements and actual policy language. Non-insurance products and services may be provided by independent third parties. Certain property-casualty coverages may be provided by a surplus lines insurer. Surplus lines insurers do not generally participate in state guaranty funds, and insureds are therefore not protected by such funds. Follow Us © 2020 Workday, Inc. All rights reserved.
Please click here, if the Job didn't load correctly.







Please wait. You are being redirected to the Job in 3 seconds.