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Position: Insight and Claims Analysis Manager
Institution: Placement through Fenchurch Associates
Location: United Kingdom
Duties: The role’s greatest challenge will be the provision of analysis and insight that drives forward the performance of the claims function. There will be a great variety of analysis performed using both internal and external data which will need to be sourced and verified. Communicating and collaborating with the other technical functions will be key to success in the role. You will need to have an excellent understanding of the various areas of the claims function and the strategy and key issues within each
Requirements: Advanced IT skills, including a detailed knowledge of a broad range of Microsoft, Oracle SQL Developer (or other SQL programming tool) and visual analysis tools such as Tableau. Knowledge of Python/R would be advantageous; Excellent analytical and technical skills, along with strong communication, time management, interpersonal, and problem-solving abilities; Strong statistical skills; An existing understanding or ability to learn about the application of data science (e.g. predictive analytics) in a claims’ environment
   
Text: The role’s greatest challenge will be the provision of analysis and insight that drives forward the performance of the claims function. There will be a great variety of analysis performed using both internal and external data which will need to be sourced and verified. Communicating and collaborating with the other technical functions will be key to success in the role. You will need to have an excellent understanding of the various areas of the claims function and the strategy and key issues within each. · Analysis of claims financial and operational MI to provide actionable insight to the Claims Leadership team to drive business benefit for the Home and Motor books of business. · Shape the delivery of MI, analysis and insight relating to claims, to the wider business including the COO and CEO. · Contribute to driving forward the use of predictive analytics and other branches of data science as appropriate and to meet business requirements. This will include working with and challenging external service providers · Liaise closely with the Technical Claims managers to ensure that risks and opportunities relating to emerging and current issues are fully understood along with the potential financial impact · Project work to support the claims transformation programme to include ownership of project elements as requested by the head of department · Liaison with the actuarial reserving function to provide clarity on claims performance and provide insight into emerging and existing trends for the quarterly reserving process and to challenge projections where appropriate · Working closely with the Technical Pricing team to explain claims trends and to provide insight for pricing decisions · Working closely with Finance and Pricing to ensure that claims related elements of plans and reforecasts are robust and detailed · Working with the Technical Claims managers to support the Claims Savings programme using analysis and insight. This will include providing financial analytical support to both build business cases and to track the flow of benefits · Ensuring that past and future Claims Savings are fully reflected in Reserving projections · Liaison with regulatory bodies to ensure that any requests for MI are completed in a timely and accurate manner Requirements · Advanced IT skills, including a detailed knowledge of a broad range of Microsoft, Oracle SQL Developer (or other SQL programming tool) and visual analysis tools such as Tableau. Knowledge of Python/R would be advantageous · Excellent analytical and technical skills, along with strong communication, time management, interpersonal, and problem-solving abilities · Strong statistical skills · An existing understanding or ability to learn about the application of data science (e.g. predictive analytics) in a claims’ environment · Works well under pressure with the ability to manage multiple, concurrent activities whilst maintaining a high degree of accuracy · Has established and maintained effective working relationships within a team environment · Work autonomously under self-direction · The resilience and motivation to provide consistency of work performance always · Confident working and liaising at a senior level, where maintenance of discretion and confidentiality in relation to sensitive business information is imperative Benefits Great package, bonus scheme and benefits.
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