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Position: Helpdesk Assistant
Institution: University College London
Department: Finance and Business Affairs
Location: London, United Kingdom
Duties: The Accounts Payable section in UCL Finance & Business Affairs is responsible for processing all payments to supplier, students and staff. We are seeking an experienced Helpdesk Assistant to join our expanding team. The main focus of the role will be dealing with enquiries to the Accounts Payable helpdesk; these are received via our helpdesk software or by telephone
Requirements: Applicants will have recent experience of working in an Accounts Payable environment in a customer service focused role, dealing with a high volume of queries, both by email and phone. You will be an excellent communicator, have very good numeracy and literacy skills, have a flexible and conscientious approach, and enjoy working as part of a team. You will have fast accurate keyboard skills and have the ability to carry out high volume repetitive tasks while staying focused
   
Text: Helpdesk Assistant, - Ref:1801642 Click here to go back to search results Apply Now UCL Department / Division Finance and Business Affairs Specific unit / Sub department Helpdesk Assistant Location of position London Grade 5 Hours Full Time Salary (inclusive of London allowance) ?24,506 - ?27,863 per annum Duties and Responsibilities The Accounts Payable section in UCL Finance & Business Affairs is responsible for processing all payments to supplier, students and staff. We are seeking an experienced Helpdesk Assistant to join our expanding team. The main focus of the role will be dealing with enquiries to the Accounts Payable helpdesk; these are received via our helpdesk software or by telephone. Key Requirements Applicants will have recent experience of working in an Accounts Payable environment in a customer service focused role, dealing with a high volume of queries, both by email and phone. You will be an excellent communicator, have very good numeracy and literacy skills, have a flexible and conscientious approach, and enjoy working as part of a team. You will have fast accurate keyboard skills and have the ability to carry out high volume repetitive tasks while staying focused. Previous experience of using recognised helpdesk software is desirable. Further Details A job description and person specification can be accessed at the bottom of this page. To apply for the vacancy, please click on the ?Apply Now? button below. If you have any queries regarding the vacancy or the application process, please contact Habib Choudhury ( habib.choudhury@ucl.ac.uk ) We particularly welcome applications from black and minority ethnic candidates as they are under-represented within UCL at this level. We will consider applications to work on a part-time, flexible and job share basis wherever possible. Closing Date 30 Apr 2019 Latest time for the submission of applications 23:59 Interview date TBC This appointment is subject to UCL Terms and Conditions of Service for Research and Support Staff. Please use these links to find out more about UCL working life including the benefits we offer and UCL Terms and Conditions related to this job. Helpdesk Assistant JD & PS Apply Now
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